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Contact infomation
Opening hours
Mon - Fri, 9:30am - 10:30pm,
Saturday, 9:30am - 10:30pm,
Sunday, 9:30am - 10:30pm
FREQUENTLY ASKED QUESTIONS
All our products come with a hologram sticker and a unique serial number as proof of authenticity. Beware of imitation goods sold on popular shopping sites. If it seems too good to be true, it usually is.
Yes, we have a 30-day return policy. If you're not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please refer to our refund policy for more information on how to initiate a return or exchange.
Yes, we offer international shipping. However, please note that shipping fees and delivery times may vary depending on the destination. We recommend checking our shipping information or contacting our customer support for more details.
You can reach our customer support team by WhatsApp at (+86) 17000103588 or by email at contact@biggallery.com. We are available to assist you with any questions or concerns you may have.
