Frequently Asked Questions
BigGallery is a curated online marketplace dedicated to showcasing exceptional artwork and collectibles from emerging and established artists worldwide. We believe in supporting creative talent and making fine art accessible to everyone.
Yes. We offer a 30-day return policy.
If you're not completely satisfied with your purchase, you can request a return or exchange within 30 days of receiving your order. Please refer to our Refund Policy for full details.
Yes, we ship internationally.
Shipping costs and delivery times vary depending on your location. You can view available options at checkout or contact us for more details.
We typically respond within 1–2 business days.
For urgent inquiries, you can also reach us via WhatsApp.
You can contact us via:
Email: contact@biggallery.com
WhatsApp: +86 17000103588
We’re happy to assist with any questions about products, orders, or shipping.
Yes. We welcome wholesale, collaborations, and licensing opportunities.
For business inquiries, please visit our Business Inquiry page or contact us directly.
You can find our shipping, refund, and privacy policies in the footer of our website.
If you need further assistance, feel free to contact us.
Unable to find satisfactory answers ?