Shipping policy
Shipping Policy
Last Updated: April 13, 2026
Shipping Overview
We ship worldwide and aim to deliver your order as quickly and smoothly as possible.
- Orders processed within 1–3 business days
- Estimated delivery time: 7–15 business days
- Reliable carriers including USPS, UPS, and FedEx
- Tracking provided for all orders
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation
- Processing times may be extended during peak seasons or holidays
Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping & Delivery
Final delivery in the United States is handled by USPS, UPS, or FedEx. Delivery times may vary depending on location, customs, and local carrier conditions.
Shipping Costs
- Shipping fees (if applicable) are calculated at checkout
- Free shipping promotions may be offered from time to time
Tracking Your Order
Once your order is shipped, a tracking number will be sent to your email. You can track your shipment using the tracking number provided in your confirmation email.
Customs & Duties
- For international orders, customs duties or taxes (if applicable) are the responsibility of the customer
- Most U.S. orders are delivered without additional fees
Incorrect Address / Delivery Issues
Please ensure your shipping address is accurate at checkout. We are not responsible for delays caused by incorrect or incomplete addresses or failed deliveries due to customer error. If you notice an issue, please contact us as soon as possible.
Returns & Refunds
Orders are fulfilled through our global logistics network. Please contact us before returning any item. For full return eligibility details, please refer to our Refund & Return Policy.
Need Help?
If you have any questions about shipping or delivery:
Email: info@biggallery.com
We typically respond within 24 hours.